Helpful Advice

[selenite0]

Just got an email from the group supporting the vital database that contains all key info for this multi-billion dollar project:

This is to inform you that your saved preferences will be lost with the upgrade of PDM 7.0. . . . In order to restore your preferences after the upgrade we suggest taking screenshots of your existing preferences before 5 PM on Friday.

"We can't port over your preferences, and we didn't make it possible to save or even copy them, so please take screenshots and then rebuild them from scratch next week."

I hope they do a better job with the CAD files.

Comments

[patgund.livejournal.com]

Sounds like what happened a day before we were to roll out a new version of the web statistics package that the Dot Com from Hell put out.

The design team and sales droids were talking to us peons in Technical Support, telling us all about the neato nifty keen features in the new version, until I spoiled their backpatting parade by asking one simple question:

"How do the existing customers upgrade to the new verion and keep their stats??"

Turns out that at no point in the design process, did they consider that someone may not want to upgrade if it ment losing all their previous data.

They hemmed and hawed, and finally said "well, we'll figure out something if people demand it.

Three months later and a blortload of nasty emails from pissed customers later, they finally kludged together something.

Sounds like the designers of this database didn't think either.